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Haiti - Diaspora : MHAVE working to facilitate the customs clearance process 28/08/2020 10:08:43
The two men for whom it was the first meeting, discussed in particular the process of registering Haitian associations and organizations of the diaspora for the purposes of legal recognition. Duchatelier promised on behalf of the Ministry of Social Affairs a frank collaboration to respond quickly to the requests of the diaspora requiring services from his Ministry through the MHAVE. An hour later Minister Day received Tenni Giscard Ruben Thélsma, the Representative of the General Directorate of Customs and Public Relations Manager at the AGD to ensure a link between the complaints relating to customs addressed to MHAVE. It was a question of facilitating the process of customs clearance of the personal effects of our compatriots who return to the country within the framework of the "Definitive Return" program (Moving / Customs clearance) and of the public relations service of the AGD which has 3 sections : a user call center (Complaints); a section of Haitians living abroad and a production section (Annual AGD calendar, Official Bulletin, planning meeting to raise public awareness about customs and its services, etc...) Regarding the call center designed to provide precise information and solve the problems of AGD users, the Minister proposed a partnership providing for a twinning between the telephone lines of the AGD which does not yet have direct lines on the abroad and the Ministry which also has its call center with 8 lines including 5 international lines. Minister Day is convinced that this partnership would facilitate better cohesion between the two institutions by broadening the framework for receiving calls from our compatriots abroad who could go through the "MHAVE at the listening" call center. This proposal of the Minister also aims to protect our compatriots requiring customs clearance services, who are too often victims of ill-intentioned people who tax them at a high price, without guarantee of issuance of permits or administrative monitoring... HL/ HaitiLibre
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