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Haiti - NOTICE : New complaints service at CONATEL


 Haiti - NOTICE : New complaints service at CONATEL

The Executive Body of the National Telecommunications Council (CONATEL) informs the population of the creation of a telecommunication services consumer protection cell to receive complaints or grievances and monitor them.

Cette cellule devra aussi faire à l'Organe Exécutif toutes les recommandations jugées nécessaires en vue d'une meilleure protection des consommateurs.

Pour contacter la cellule, veuillez :

Also, this cell will have to makes to the Executive Body any recommendations deemed necessary for better consumer protection.

How to Complain :

- Send an email to the following address : doleances@conatel.gouv.ht

- Complete the form on the website: www.conatel.gouv.ht/porterunedoleance

- Visit the nearest office of CONATEL

- Send a SMS to 189

The Executive Body of CONATEL renews its commitment to make evolve the sector and helping the population to have quality services.

HL/ HaitiLibre



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