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Haiti - NOTICE : Changes in the MonCash registration process
13/12/2022 09:00:38

In a press release, the MonCash service of Digiciel informs that in order to comply with Circular 121 of the Bank of the Republic of Haiti (BRH), MonCash will add additional fields to its current registration process. Now, in addition to the usual information, the customer must specify their gender and provide the number and type of the valid identification document that will be used during registration.

The new registration procedure will apply exclusively to new MonCash users.

After registering, new customers will have a MonCash mini-wallet with a limit of 10,000 Gourdes. These users will be able to cash out and receive funds from other users. But to send money to other accounts, make bill payments, top up Digicel numbers, pay merchants, make withdrawals or receive international transfers, they will need to complete the KYC process** to become identified users.

"It is essential to reassure our existing customers that this process will not affect them. They can continue to use MonCash as they have done so far. That said, they must provide a valid ID to identify them. Only people opening new MonCash accounts will need to follow this new registration process, which we are putting in place to comply with new regulations of the Bank of the Republic of Haiti and to verify the identity of people who register. All of this is aimed at combating fraudulent activities when using the service," said Nathaelle Chavenet, MonCash manager.

This new registration process is now applicable and fully in force from this month of December to meet the new regulations of the BRH People who open a MonCash account must provide their first and last name, date of birth, gender , the type of identity document they will present (driver's licence, CIN or passport) as well as the number indicated on the identity document. Once registered, new customers will only have the ability to receive funds into their account. They will then need to complete the KYC** process via the MonCash app or by visiting a Digicel store in order to use the service to send money, make bill payments, top up Digicel numbers, pay merchants or receive international transfers.

By including more details in the registration process, MonCash, in addition to following new BRH regulations, strives to help prevent identity theft, money laundering, financial fraud and fraud. other financial crimes.

For any questions or concerns regarding this process, customers can contact MonCash customer service by calling 202. The mobile money service will support new users as they get used to this new registration process.

**KYC: Know Your Customer (KYC) is the procedure that companies carry out to verify the identity of their customers in accordance with legal requirements and regulations in force.

HL/ HaitiLibre